StayPK
StayPK is built on trust. Every tool, policy, and process we create is designed to keep travelers and hosts safe across Pakistan.
Every booking is backed by our Guest Guarantee. If anything goes wrong, we make it right — no questions asked.
All hosts go through a multi-step identity verification process before their listings go live on StayPK.
All transactions are processed through encrypted payment gateways. Your financial data is never stored on our servers.
Our safety team is available around the clock. Contact us via WhatsApp, phone, or live chat at any hour.
We verify the CNIC or passport of all registered hosts and require ID at check-in to keep every stay safe.
A dedicated team handles all disputes fairly and quickly, with clear escalation paths and binding resolutions.
Hosts submit government ID, property documents, and photos. Our team reviews and approves each application manually.
Guests verify their identity at registration. Hosts can review guest profiles and ratings before accepting bookings.
Payments are held in escrow until check-in is confirmed. Neither party can access funds until the stay is verified.
If a dispute arises, our team mediates within 48 hours. Refunds are issued quickly if the claim is valid.
If you experience or witness unsafe behavior, fraudulent listings, or any other concern, report it immediately. All reports are confidential and investigated within 24 hours.
Our safety team is ready to answer any questions you have about staying safe on StayPK.
contact_supportContact Safety Team